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Privacy Policy

How Gebai Property Services Ltd collects, uses and protects your personal data.

Last updated: May 2026

1. Who we are

Gebai Property Services Ltd ("Gebai", "we", "us", "our") is a company registered in England and Wales (Company No. 14810272), providing commercial property maintenance services across Yorkshire.

We are the data controller for the personal information collected through this website and our business activities. You can contact us regarding any data protection matter at:

2. What data we collect

When you submit an enquiry through our contact form, we collect the following information:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your company name (if provided)
  • The nature of your enquiry

We do not collect any sensitive personal data and we do not use cookies beyond those strictly necessary for the website to function.

3. How we use your data

We use the information you provide solely to:

  • Respond to your enquiry
  • Prepare and send quotations or proposals where requested
  • Communicate with you about ongoing or potential contracts

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for their own marketing purposes.

4. Legal basis for processing

We process your personal data on the basis of legitimate interests — specifically, to respond to business enquiries submitted voluntarily through our contact form. Where you have provided consent (for example, to receive follow-up communications), we process data on the basis of that consent.

5. How long we keep your data

We retain enquiry data for up to 24 months from the date of last contact. If an enquiry results in a contract, we retain relevant contact data for the duration of the contract and for six years thereafter in line with our legal obligations.

You may request deletion of your data at any time (see Section 7).

6. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Enquiries submitted via our contact form are transmitted securely.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Erasure — request deletion of your data where there is no lawful reason to retain it
  • Restrict processing of your data in certain circumstances
  • Object to processing based on legitimate interests
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at enquiries@gebai.co.uk. We will respond within 30 days.

8. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Material changes will be notified where we have contact details for you.